5-Star Airbnb

Property Management

We provide comprehensive property management services designed to enhance the value of your investment and ensure the satisfaction of your tenants.

5-Star VIP Concierge

AirBnb Concierge Service

Listing Management

Creation and optimization of property listings
Taking high quality photographs and writing
compelling description
Managing prices and availability to maximize
reservations

Guest Communications

Responding quickly to inquiries
Providing detailed check-in and check-out instructions
Addressing guest questions and concerns before, during and after their stay

Reservation Management

Handling reservation confirmations and
cancellations
Coordinating with guests to ensure smooth check-in
and check-out
Calendar management to avoid double bookings

Cleaning & Maintenance

Coordinating cleaning services between guest stays
Inspecting the property for damage or necessary
repairs
Scheduling regular maintenance and address urgent repairs

VIP Concierge Service

Providing local recommendations and concierge services
Ensuring the property is well-stocked with essentials
(toiletries, kitchen supplies, etc.)
Creating a welcoming environment for guests

Financial Management

Managing of payments and security deposits
Tracking expenses and providing financial reports to owners
Maintaining receipts and records for future tax purposes

Marketing & Promotion

Using social media networks and other platforms to promote the property
Implementing strategies to increase visibility and attract more bookings
Analyzing market trends to adjust prices and offers
accordingly

Feedback & Improvement

Learning and improving based on client experiences
Feedback and reporting to owner on property performance
Adjusting ways of working and serving guests for the best experience possible

My name is Marcela

I am committed to providing 5-star property management services that maximize your return on investment and minimize your stress! My team of experienced professionals are dedicated to ensuring your property is well-maintained with happy tenants.